#110: Have headphone flexibility (etc.)

Many libraries have their technology configured to minimize how much sound it produces, and to be locked down to the specific software programs needed for how we think the machine will be used. This makes sense in general, but remember that not everyone will be able to use your technology the same way. Either your configurations should accommodate that or staff should have the power to override those configurations when necessary. For example, if you have a print release station, it should have an audio jack so that someone who needs the screen read to them can plug in and listen. It should also allow patrons to access the accessibility tools built into the operating system, even if access to other programs is disabled.