#102 Consider keeping curbside

As most libraries allow patrons back into the library building, many are dropping curbside request pickup programs that began during the pandemic. Continuing to staff another service point is a big ask, but don’t write off keeping the service before you’ve really evaluated how many patrons it is helping. Have you seen an increase in people who are elderly or who have physical disabilities borrowing materials? What about people picking up materials on behalf of others? If you can’t get out to the library on your own but you want materials, it’s a smaller ask to have a neighbor or friend swing through a drive-thru or curbside pickup service than go inside a building to a service desk