#86: Lurk on a relevant forum

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You might not currently have a regular patron with a particular disadvantage as far as library access, but that could change at any time and you need to be prepared. If you don’t have, for example, someone who is visually impaired who can advise you about your library right now, check out an online forum such as https://www.reddit.com/r/Blind/ and listen to what people who are visually impaired have to say to each other about dealing with access challenges in public places like yours. When you can, try to listen respectfully to existing conversations rather than asking people to answer your specific questions—the forums you will find most easily will likely be full of people who don’t belong to the group dropping in to try and use the people there as a sounding board for a question that’s already been asked many times, then disappearing once they’ve gotten the information they need.