#79: Holiday closures may not be obvious

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If you have library users who are immigrants or who are otherwise isolated from the dominant culture in your area, make sure that you advertise any holiday closures extensively and far in advance. For example, many American libraries will be closed today in observance of Martin Luther King Jr. Day. Although this is a federal holiday, it’s likely to come as a surprise to the patron who arrived from Mexico six months ago and was counting on being able to come in and print out the lease agreement for his new apartment today.