#55: Learn to say "hello," "welcome," or "sorry"

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If people who use a language you don’t know come into your library, see if you can learn just a handful of words or phrases in that language. Even if all you can say is “Bienvenido [welcome], welcome to the library. How can I help you?” or “Bonjour [hello]! Sorry, I don’t speak French,” greeting someone in their own first language, even if your accent is terrible, is a way to say “Your presence in the library is normal and expected. You are one of the people this library is for and I want to help you, even if the language barrier is going to be a challenge.”