#14: Get a readable keyboard

Do you have a large print keyboard, and/or one with a Braille overlay? If not, can you afford to purchase one, or at least to purchase stickers to put over the keys of an existing keyboard? Even stickers (or replacement keys) with regular-sized type can be helpful to improve a worn keyboard. This is especially true if you serve a lot of older patrons, who are more likely to be in the early stages of learning to use a keyboard and thus can’t infer that what looks like a “C” in the top row is actually a worn-away “O.”